15+ years of executive, director level & operations management experience with revenue & P&L budget responsibility. An operational leader skilled at attaining bottom-line efficiency gains, performance optimization, resource management, process improvement, program management, profitability improvement, benchmarking and driving ROI. A strategic thinker with an eye for the big picture & the ability to proactively plan, mobilize & drive change for complex, highly-matrixed operational objectives, requiring influence & collaboration across functional titles to improve performance and skilled product innovator with deep experience in User Experience, Voice of the Customer, UI prototyping, pricing, Lean Startup frameworks, SaaS and multi-mode business models to drive customer and revenue growth and subject Matter Expert in Emerging Technologies, Enterprise Blockchain, Distributed Ledger Technology and Lean Startup Methods, as participant in multiple industry associations, as invited speaker to forums and working groups for best practices, and as quoted in press and industry articles. Experience includes serving as a Principal Consultant for Program Management at the Bank of China USA, and as Founder and CEO of Certified True an award winning Startup featuring innovative blockchain application. Before that Mr. Graves served as Director of Global Operations at CA Technologies.